Privacy Policy
At HNATURVIDA, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website hnaturvida.com and use our services.
Responsible for the treatment
- Company: BELEN DIAZ-TAPIA ARROYO
- TAX ID: 50187227P
- Phone: 636753462
- Full business name: HNATURVIDA
- Name of the web page: hnaturvida.com
Collection of Personal Data
We collect and process personal data necessary to provide you with our services, as well as to improve your experience on our website. The personal data we may collect includes:
- Contact information: name, e-mail address, telephone number.
- Transaction information: details of the products and services you have purchased.
- Navigation data: IP address, browser type, pages visited, browsing time.
Purpose of Processing
The personal data we collect is processed for the following purposes:
- To provide our services: manage your orders, payments, shipments and returns.
- Communication: respond to your inquiries and send you relevant information about our products and services.
- Service improvement: analyze the use of our website to improve its content and functionality.
- Marketing: send you promotions and special offers, provided you have given your explicit consent.
Legitimation for Data Processing
The processing of your personal data is based on:
- The consent of the interested party: when you register on our website or subscribe to our newsletter.
- The execution of a contract: when you make a purchase on our website.
- Compliance with legal obligations: when we need to process your data to comply with our legal obligations.
Data Retention
The personal data provided will be kept as long as the business relationship is maintained, its deletion is not requested by the interested party, and for the period of time for which legal responsibilities may arise from the services provided.
Communication of Data to Third Parties
HNATURVIDA does not share your personal data with third parties, except in the following cases:
- Service providers: those who need access to your data to provide services on our behalf, such as payment and logistics services.
- Legal obligations: as necessary to comply with our legal obligations or in response to requests from public authorities.
User Rights
You have the right to:
- Access to your personal data: request information about the personal data we process.
- Rectify your personal data: correct inaccurate or incomplete data.
- Delete your personal data: request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected.
- Oppose treatment: ask us to stop processing your personal data in certain circumstances.
- Limit treatment: restrict the processing of your data under certain conditions.
- Data portability: receive your personal data in a structured, machine-readable format and transmit it to another data controller.
To exercise these rights, you can contact us through:
- Email: info@hnaturvida.com
- Phone: 636753462
Data Security
HNATURVIDA is committed to protecting your personal data by implementing appropriate technical and organizational security measures to prevent unauthorized access, disclosure, alteration or destruction of your data.
Changes in the Privacy Policy
HNATURVIDA may update this Privacy Policy to adapt it to legislative or jurisprudential changes, as well as to industry practices. We will notify you of any significant changes to this Policy through our website or other means of contact.
Contact
If you have any questions about this Privacy Policy or how we treat your personal data, please do not hesitate to contact us:
- Email: info@hnaturvida.com
- Phone: 636753462
